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As cyber threats rise in South Africa, communication preparedness matters more than ever.

September 10, 2026

When a cyber incident occurs, the immediate priority is to contain the threat, understand its impact and restore operations as quickly and safely as possible. During a rapidly evolving situation, organisations are understandably focused on investigation, remediation and protecting critical systems. However, communication with stakeholders must be treated as an equally important component of the response. One of the biggest mistakes organisations make is delaying communication for too long. There is often the hesitation to...